Mrinaljyoti Rehabilitation Centre

Cancellation & Refund Policy

Technical Issue

In case of any technical issue due to which the payment gets deducted from the payer's account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the Mrinaljyoti Rehabilitation Centre account receives the payment.

Resolution Time: We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in Rehabilitation Centre account.

Multiple Payments Case

If double payment happens and the payment gateway service clearly mentions it, the Rehabilitation Centre will refund the payment after the Rehabilitation Centre account receives payment.

Processing Time: This should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.

Other Payments Case

In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the Rehabilitation Centre and the Rehabilitation Centre decision would be final.

Please contact us at the following contact address, if you have any questions or comments regarding this policy.

Contact Address

Office Address Mrinaljyoti Rehabilitation Centre
Kumud Nagar, P.O. – Duliajan,
District- Dibrugarh, Assam
Pin No: 786602

Telephone +91 9954 485 197

E-Mail mrinaljyoti@yahoo.co.in

Website www.mrinaljyotiassam.org

Office Hours 8:30 AM to 5:30 PM